Perfect printing — every time

We want your data to print perfectly — every time. We highly recommend you make use of our design services to be absolutely sure your job prints perfectly, but should you choose to go it alone we have put together this simple guide to help you avoid the pitfalls of designing for print and ensure your design rolls off the press just as you intended.

Even the most sumptuously designed flyers and brochures without the proper care given to how they will print, could end up as potentially costly, time-consuming mistakes. If you follow our guidelines and provide us with data that has been properly prepared, you can relax in the knowledge that your design will print perfectly – every time.

For help or advice with any of the following please see our tutorials section.

Submitting data in eps format

(For Adobe Illustrator users) make certain you have:

  • Converted all colors to CMYK (including linked images). See a tutorial on converting colors from RGB to CMYK.
  • Made sure any solid black areas are a CMYK combination and not just 100% K (warning: max ink density is 280%). See a Rich Black tutorial.
  • Made sure linked image resolution is at least 300dpi at the desired output dimensions
  • Outlined all fonts. See a tutorial about outlining fonts.
  • Cleared the data from any unwanted objects (stray points, hidden objects)
  • Flattened the artwork into one unlocked layer
  • Created the correct crop/trim marks (use our layout templates to be sure)
  • Allowed for trimming discrepancies with a 3mm bleed area around your design. See our tutorial about bleed.
  • [When transparency or drop shadows are used] Set the the document transparency and raster effects settings to vector 100
  • Named all filenames in English (no spaces or Japanese characters)
  • Saved your file(s) as Illustrator EPS (and not native .ai) files - all versions up to CS5, making sure all links are embedded. See a tutorial about embedding images.
  • Compressed the EPS layout file(s) into ONE .zip or .sit archive for uploading. See a tutorial about creating archive files

(For Adobe Photoshop users) make certain you have:

  • Created the document at 300 pixels/inch (not pixels/cm)
  • Used CMYK color mode at 8 bit depth
  • Allowed for trimming discrepancies with a 3mm bleed area around your design (use our layout templates to be sure). See a tutorial on creating bleed in Photoshop.
  • Named all filenames in English (no spaces or Japanese characters)
  • Saved your file(s) as Photoshop EPS files (No PSD files or DCS files please)
  • Compressed the EPS layout file(s) into ONE .zip or .sit archive for uploading. See a tutorial about creating archive files

Submitting multi-page documents (PDF)

See a tutorial on exporting PDFs just how we like and download our handy preset file.

Make certain you have:

  • Converted all colors to CMYK (including linked images)
  • Removed any RGB or spot colors from your layout document (Adobe InDesign or Quark Xpress)
  • Made sure linked image resolution is at least 300dpi at the desired output dimensions
  • Performed any pre-flight checks to check for missing links or fonts
  • Exported your file as a PDFx/1a file (as single pages and added a 3mm bleed and crop marks), just like our tutorial