Although not official National Holidays, most companies in Japan will close down over the August Obon period. Mojoprint is no exception and will be closed from August 12th (Thu) – August 16th (Mon) inclusive. With this in mind, we urge you to submit your data as soon as possible to avoid any potential delays.
Magazines/brochures are currently under maintenance mode whilst we update the prices. If you wish to place an order whilst the product is unavailable online, please contact us for a quote and information on alternative ways to get us your data. We are sorry for any inconvenience.
Update your address books! As from May 6th, we are relocating our Tokyo sales office from Shinjuku to Shirokanedai. more »
Mojoprint will be closed over the Golden Week holiday period, from Thursday April 29th to Wednesday May 5th. We open again on Thursday May 6th. Please be sure to order any printing well in advance of the holidays to avoid disappointment.
Please note: If you submit a job that has a turnaround that cannot be completed before Apr 29th (e.g. you submit a magazine job on Tuesday 27th – turnaround 4 working days), it will not be started until after the holidays. Please contact us if you are in any doubt about when you can receive your items.
Up until now, whenever an order was placed through our website, you would have received just two confirmation emails: The first, an automatic confirmation that your order was placed and the second notifying you of the tracking number.
We have now added a third email however, in an effort to keep you more up-to-date with the status of your order. This new email will be sent to confirm that your order has been checked and approved by our staff and sent off for production. For more details, see our order flow page.
To all our customers we would like to issue an apology for any inconvenience caused by our website being offline or erratic for many hours today. This was however completely beyond our control. The network upon which our server resides was apparently a victim of a major denial of service attack launched from Korea which severely slowed network traffic between key network hubs in parts of North America and Asia. The problem appears to have been resolved for the time being and hopefully we will not experience any more downtime tomorrow. Thank you for your understanding.
Throughout 2010, the Year of the Tiger, simply download and add our special Tiger-friendly Printing logo to any flyer/poster designs etc. that you print with us (or simply ask us to add it for you when you place your order) and we will donate ¥100 to the WWF Japan Sumatran Tiger Appeal for each order received. See our Tiger-fiendly Printing campaign page for more details.
We regret to announce that we are no longer able to offer ¥500 local area delivery from 2010.
With effect from Jan 6th 2010 all orders will be despatched using Sagawa Kyubin, regardless of their delivery destination. Regrettably this means that same-day delivery will no longer be possible but for those customers living locally to our Osaka office we still welcome the collection of your orders in person.
We have been moving our office over the last two days but everything is up and running smoothly now. We look forward to serving you again from tomorrow, 6th Jan. Look out for the national holiday on Monday 11th however as we will again be closed and printing schedules will be affected.
We are moving our Osaka head office over the holidays from Namba to Nishi-Ohashi.
Our last day this year is December 25th and we open again in the New Year on Jan 6th from our new premises. Our telephone number will also change as a result of the move. more »
