First time at Mojoprint?
Everyone has their first time. We want yours to be hassle-free.
Have your artwork ready-to-go?Check it meets our submission requirements by reading our perfect printing — every time! checklist
From design to delivery — the Mojoprint experience
Select a product
When your design is ready to be printed, visit our site and select a product from our product range. Just click the price corresponding to the size and quantity you would like.
Step 1: Select job options
Enter a reference for your job if you have one, choose any folding options, select if you would like us to deliver your item or if you would prefer to pick it up, then select your preferred payment method.
Please note: You will not be asked to provide payment details during the checkout process, only to specify how you would like to pay. We will send you an invoice once your order details are confirmed
Step 2: Enter your details
Fill in your billing and delivery address (if different) and contact details.
Step 3: Upload your data
Lastly, you will be prompted to upload your data to us directly though the website. Before you upload your data, please read out checklist, Perfect printing — every time.
That's it! You will then receive an automatic confirmation email detailing your order.
Please note: We are unable to cancel orders once they have been sent for production (confirmed by a second email - see below) so please double check very carefully before submitting your order. In the event that you realize you made a mistake with your order however please contact us IMMEDIATELY to avoid disappointment.
We check it and issue an invoice
We will open up your files and have a check for anything that might cause an error in the printing, and ensure that all the technical stuff is as it should be. If there are any problems, we will notify you, and ask you to re-submit your data. Alternatively, if the technical issues are minor, you may ask us to correct your files for you, starting from ¥500. See our design services page (artworking) for more details.
Once your data is ready to go, we will then issue an invoice if you have asked to pay by credit card (Stripe), PayPal or bank transfer. Please pay promptly, since the production schedule is calculated after receipt of payment. Once payment is confirmed, or you have selected cash-on-delivery payment, your order will be sent to the factory for production and we will send you a second confirmation email. This email will notify you of the expected delivery date and detail the total amount due. Your order/delivery details can no longer be changed from this point.
Please note: The total amount due may be higher than your original online order if the delivery costs have been updated (due to the size of your order and/or destination) or you have asked for any additional services.
Your job will be sent to the appropriate production facility depending on the product ordered.
We pack it and ship it
The day before the expected delivery date, your order is packaged up and handed off to third-party couriers, or is sent to our office for you to collect in person. It's as simple as that.
You will receive a final delivery confirmation email detailing the actual date of delivery and your tracking number.